Privacy policy
Celestial Threads – Privacy Policy
Last Updated: June 11, 2026
OVERVIEW
Celestial Threads operates this website and related services (the "Services") to provide customers with access to our products, content, and shopping experience. Our store is powered by Shopify, which enables us to provide the Services.
This Privacy Policy explains how we collect, use, disclose, process, and protect your personal information when you visit our website, create an account, place an order, subscribe to marketing communications, interact with our content, or otherwise use the Services.
By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.
PERSONAL INFORMATION WE COLLECT
Depending on how you interact with the Services, we may collect personal information including:
Contact Information
• Name
• Billing address
• Shipping address
• Email address
• Phone number (if provided)
Account Information
• Username
• Password
• Account preferences
• Saved information
• Order history
Transaction Information
• Products viewed
• Cart activity
• Wishlist activity
• Purchase history
• Transaction records
• Returns, exchanges, and cancellations
Payment Information
Payment information is processed through secure payment providers and may include payment details necessary to complete transactions.
Communications
• Customer support inquiries
• Email correspondence
• Marketing preferences
• Newsletter subscriptions
Device & Usage Information
• IP address
• Browser type
• Device information
• Operating system
• Referral sources
• Website activity
• Analytics information
• Cookie and tracking information
SOURCES OF PERSONAL INFORMATION
We may collect personal information:
• Directly from you when you place an order, create an account, subscribe to communications, or contact us.
• Automatically through cookies, analytics tools, and similar technologies when you use the Services.
• From service providers who assist us in operating the Services.
• From advertising, analytics, and marketing partners.
HOW WE USE PERSONAL INFORMATION
We may use personal information to:
Provide and Improve Services
• Process orders
• Fulfill purchases
• Manage accounts
• Arrange shipping
• Provide customer support
• Improve website functionality
• Personalize customer experiences
Marketing & Advertising
• Send newsletters
• Announce product launches
• Announce collection releases
• Share promotions and exclusive offers
• Conduct marketing campaigns
• Display relevant advertising
Security & Fraud Prevention
• Verify transactions
• Protect accounts
• Prevent fraud
• Investigate suspicious activity
• Maintain website security
Legal Compliance
• Comply with legal obligations
• Respond to lawful requests
• Enforce policies and agreements
• Resolve disputes
ANALYTICS, ADVERTISING & TRACKING TECHNOLOGIES
We may use analytics and advertising technologies including:
• Shopify Analytics
• Google Analytics
• Meta Pixel
• Google Ads Conversion Tracking
• Similar advertising and analytics technologies
These technologies may collect information regarding website usage, browsing behavior, interactions with content, and advertising performance.
Advertising and analytics providers, including Meta Platforms, Inc. (Facebook and Instagram), may receive information regarding your interactions with our website, advertisements, products, and services. This information may be used for purposes including advertising measurement, audience creation, retargeting, conversion tracking, campaign performance analysis, and delivering more relevant advertisements on Meta platforms and other advertising networks. Information shared for these purposes may include device identifiers, browser information, IP address, website activity, purchase events, and similar usage data collected through cookies, pixels, and related tracking technologies.
COOKIES & SIMILAR TECHNOLOGIES
Our website may use cookies, pixels, tags, and similar technologies to:
• Operate the website
• Remember preferences
• Improve functionality
• Analyze website performance
• Measure marketing effectiveness
• Support advertising activities
Where required by applicable law, visitors may be presented with cookie consent options.
Disabling cookies may impact certain website features and functionality.
EMAIL MARKETING & COMMUNICATIONS
Customers may subscribe to receive:
• Newsletters
• Product announcements
• Collection launches
• Promotional offers
• Marketing campaigns
• Brand updates
By subscribing to marketing communications, you consent to receiving promotional communications from Celestial Threads.
You may unsubscribe at any time using the unsubscribe link contained in marketing emails.
If you unsubscribe from marketing communications, we may still send transactional emails relating to purchases, shipping updates, customer service inquiries, account activity, security matters, and other communications necessary to provide our Services.
HOW WE SHARE PERSONAL INFORMATION
Celestial Threads does not sell personal information to third parties.
We may share personal information with trusted service providers and partners for legitimate business purposes, including:
• Shopify
• Payment processors
• TapStitch and other fulfillment providers
• Shipping carriers
• Analytics providers
• Advertising providers
• Email marketing providers
• Professional advisors
• Government authorities when required by law
Information shared is limited to what is reasonably necessary to provide the applicable services.
RELATIONSHIP WITH SHOPIFY
Our store is hosted by Shopify.
Shopify may collect and process personal information in connection with your use of the Services and to provide, improve, secure, and support the Shopify platform.
Information submitted through our store may be transmitted to and processed by Shopify and its service providers, including providers located in countries other than your country of residence.
Additional information regarding Shopify's privacy practices and privacy rights may be found through Shopify's Consumer Privacy Policy and Shopify Privacy Portal.
THIRD-PARTY WEBSITES & LINKS
Our website may contain links to websites, applications, or platforms operated by third parties.
We are not responsible for the privacy practices, security, or content of third-party websites. We encourage users to review the privacy policies of any third-party services they visit.
INTERNATIONAL TRANSFERS
Because Celestial Threads serves customers internationally, personal information may be transferred, stored, and processed in countries other than the country in which you reside.
By using our Services, you acknowledge and consent to the transfer, storage, and processing of information in jurisdictions that may have privacy protections different from those of your country of residence.
Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.
DATA RETENTION
We retain personal information only for as long as reasonably necessary to:
• Fulfill orders
• Provide services
• Maintain accounts
• Comply with legal obligations
• Resolve disputes
• Enforce agreements
• Maintain business records
Retention periods may also be influenced by tax, accounting, fraud prevention, dispute resolution, legal, regulatory, and recordkeeping requirements.
DATA SECURITY
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no security system can guarantee protection against every potential threat, unauthorized access, security breach, or transmission risk.
YOUR RIGHTS & CHOICES
Depending on your jurisdiction, you may have rights regarding your personal information, including:
• Access to personal information
• Correction of inaccurate information
• Deletion of personal information
• Data portability
• Withdrawal of consent
• Restriction of processing
• Objection to certain processing activities
• Opt-out of targeted advertising where applicable
Depending on your jurisdiction, you may also have the right to opt out of certain uses of your personal information for targeted advertising, cross-context behavioral advertising, profiling, or similar marketing activities. Where applicable, requests may be exercised through available consent tools, browser settings, advertising platform controls, or by contacting us.
We may need to verify your identity before processing certain requests. Certain requests may be denied where permitted or required by applicable law.
We will not discriminate against individuals for exercising privacy rights available under applicable law.
GLOBAL PRIVACY CONTROL
Where required by applicable law, we may recognize Global Privacy Control (GPC) signals transmitted by supported browsers or devices as requests to opt out of certain advertising or data-sharing activities. Recognition and implementation of such signals may vary depending on applicable laws, browser settings, device configurations, and available technology.
ADVERTISING PREFERENCES
Users may manage certain advertising preferences through browser settings, cookie preferences, or settings offered by advertising platforms.
Where applicable, users may have the right to opt out of certain targeted advertising activities.
CHILDREN'S PRIVACY
The Services are not intended for children under the age of majority in their jurisdiction.
We do not knowingly collect personal information from children.
COMPLAINTS
If you have concerns regarding how Celestial Threads processes personal information, please contact us.
Depending on your jurisdiction, you may also have the right to lodge a complaint with a relevant privacy or data protection authority.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.
Updated versions will be posted on this page with a revised "Last Updated" date.
CONTACT
For questions regarding this Privacy Policy, our privacy practices, or requests relating to your personal information, please contact:
For purposes of applicable privacy laws, Celestial Threads is the data controller of your personal information.